enviolo and QBP deliver premium service

August 10, 2020 – Amsterdam, the Netherlands – enviolo, the stepless shifting company, has partnered-up with market leader QBP, offering premium aftermarket sales and servicing throughout North America. QBP will be carrying the complete enviolo product range, to both enable US sales and perform all required enviolo service and warranty activities for US bicycle retailers.

“enviolo is an innovator in stepless and automatic shifting technology and products that are spec’d on a wide range of bikes from dozens of leading bicycle brands. We’re excited and honored to add enviolo to our portfolio of ebike products and services,” says Joe Benedict, Director of Distribution Product at QBP.

This partnership is expected to lead to a level of service that mirrors that of enviolo’s European service center and its offering, opening more opportunities and security for OE customers in the North American market.

Billy van den Ende, Director of Brand Experience at enviolo, added: “As a trusted distributor to more than 5,000 bike shops, QBP is the perfect US sales and service partner for enviolo. Delivering premium service is something that both our companies value making this a perfect match. We are removing the final barrier for our European OE customers to go ‘all-in’ in selling enviolo-equipped e-bikes into the US market.”

After years of success with US based direct-to-consumer brands and the Motivate bike share systems, 2020 will be the first year that enviolo will actively engage in the North America retail channel, making bike manufacturers more comfortable in rolling out bikes with enviolo specifications.

The partnership is strengthened through extensive enviolo onboarding and staff training. QBP Vender Brand Support Supervisor, Graham McCall, shares: “enviolo has always been a trusted name in e-bike drivetrains. With the help of enviolo’s excellent training and on-boarding, our Vendor Brand Support Team is ready to help our retail partners with all their enviolo needs, now and into the future.” 

Retailers who currently have accounts with QBP can order enviolo products right away. For more information on opening a QBP account please visit: www.qbp.com/dealers.

Is this article useful?

Our stories