Retail Training Series 2024/2025

Become a certified enviolo expert!
Running from October 2024 until March 2025

Join our successful on-site SALES and technical training sessions

We’re excited to announce that registration has opened for our Retail Training Series (RTS) 24/25! Join our on-site RTS program for high-level sales and technical training. The upcoming Retail Training Series will take place from October 2024 until March 2025 at over 30 locations across Europe. 

TRAINING CALENDAR ABOUT THE RTS

RETAIL TRAINING SERIES 24/25 IS OVER

Our Retail Training Series runs between October and March. Currently, there are no Retail Training sessions scheduled. Stay tuned as we prepare to unveil the new training locations and dates, around July 2025. Meanwhile, enjoy our recap video from previous years and get excited for what’s ahead!

About the retail training series

The Retail Training Series is enviolo’s official on-site education program for retailers. In our enviolo training, bike mechanics, sales employees or shop owners, will learn the essential skills for installing, maintaining, selling and promoting the latest enviolo equipment.

We focus on quality, not quantity. This means two dedicated trainers for a group from 15 to max 30 people. We will tell but mostly show you our products on hand and create an exciting and interactive day where we teach you everything you need know about enviolo.

Our enviolo members receive 3 free training tickets, click here to learn more.

Brought to you by:

We offer 2 types of training during the day:

TECHNICAL TRAINING
€99 excl. VAT
In our full-day technical sales training you will not only learn how to sell an enviolo equipped bike, you will also hear about the latest product updates. With extensive hands-on workshop you will also increase your workplace efficiency. This training is ideal for enviolo beginners and advanced partners who want to gain technical knowledge on our entire product range.
Product updates
enviolo Manual Clinic
enviolo AUTOMATiQ & App Clinic
Test riding AUTOMATiQ: how to sell and configure
Coffee, tea, water and snacks
Unique enviolo gift
Lunch
Hands-on Gates workshop ✚
6 hands-on workshops ✚
Unique Gates gift ✚
Technical certification ✪
SALES TRAINING
€49 excl. VAT
Join our half-day sales training and become a master at selling enviolo-equipped bikes, both manual and automatic. This training course will help you to expand your enviolo product knowledge and sharpen your sales techniques to effectively promote and sell our shifting technology. This training includes several demos, test riding, and hands-on experience.
Product updates
enviolo Manual Clinic
enviolo AUTOMATiQ & App Clinic
Test riding AUTOMATiQ: how to sell and configure
Coffee, tea, water and snacks
Unique enviolo gift
Lunch
Sales certification ✪
Register now See map of locations FAQ

meet the trainers

MARTIJN DOEVENDANS

Education Specialist

Martijn joined enviolo in 2022 and covers all training in Dutch and English. Plenty of years of experience in the bicycle retail and sales environment in Amsterdam, London and Melbourne. Now happy to train retailers himself and help out bike manufacturers. Big sports lover and background in media and communication.

MARTIJN HOFSTEDE

Education Specialist

Martijn has been with enviolo for 10 years. With 30 years of experience in the bicycle industry, he enjoys sharing his knowledge in training, supporting and motivating people of all levels in the bike industry. Fluent in Dutch, English and German. He loves to travel with his bike, skis, and hiking equipment.

STEFAN WALDOW

Education Specialist

Located in Germany, Stefan is most likely to hold the German training. Already in 1998 he turned his hobby into a profession and has spent most of his time in the bike industry since. He likes fat tires and is into long days and nights in the saddle.

Phillip M Lucas

Education Specialist (freelancer)

Phill is handling all French and Spanish trainings, while assisting with Dutch and English. His training sessions draw from a career that spans from bike mechanic to VP – while living and working in France, Spain, the Netherlands, the USA, and more. He almost always commutes to & from our training sessions by bike.

FREQUENTLY ASKED QUESTIONS

Check the table on the event page to see what’s included for the different training sessions.

Yes you can. Login to your eventbrite account on a computer and go to tickets. Click on edit to change your name.

Search in your mailbox to “eventbrite ticket”, and check your spam folder.
If you can’t find it in your inbox, use the same email you used to buy the tickets and login to your eventbrite account on a computer and go to tickets.
If you still can’t find them, please contact [email protected].
 

Walk-in is from 8:30 am. We start at 09:00 with our introduction, so make sure to be there on time.

Our SALES training finishes at 12:30 PM,

Our TECH training includes an afternoon program that will end around 4PM.

Just your ticket, and make sure you are at the location on time to start at 09:00.

No, no need for that. You can just use the digital ticket. 
 

No worries. If you arrive a bit later, you can still join. No need to let us know. Only If you have a last minute cancellation, please get in touch.

Some venues are not confirmed yet. The locations will be added on the homepage and on your ticket, at the latest 3 weeks before the start date of the event. We will personally inform you once the location is confirmed.

The enviolo membership program is a 1-year subscription of €299. It is currently only available in the whole of Europe. The membership includes: 3 free RTS ticket, 20% discount on orders.enviolo.com, warranty judgment in your shop and more!

If you have an active enviolo Membership, you will receive your discount code via a no-reply email or automated email on your registered email address. The discount code looks like this [code layout]. If you purchase your enviolo Membership after [Date], you will receive an email from our Customer Care Team.

 

You will have the option to fill in your promo code during check-out of your preferred date. Once you fill in the code a new box appears called ENVIOLO CODE. Choose the amount of tickets you would like to buy.

Double check the code, if it still doesn’t work, please reach out via [email protected] and we’ll have a look.

No, this is not possible. You can only purchase tickets for the same day in 1 order. For every other day you have to place a new order.

FIND A TRAINING NEAR YOU


Enviolo Membership

The enviolo membership program is aimed to strengthen the relationship we have with our retailers by exchanging knowledge, awareness and support. The membership is a one year subscription available at €299,- per year and includes the following key benefits:

Three free tickets to our face-to-face RTS training (valued at €297,00)

20% discount on orders.enviolo.com

Payment via direct debit instead of credit card or prepaid

The membership is currently available BENELUX & DACH regions. We are currently looking at other markets to offer the membership.

Sign up today

online EDUCATION FOR EVERYONE

The Help Center provides information on bike setup and configurations, service processes and technical guides and also allows you to submit your warranty request.

Discover more

Our webinar program offers you the opportunity to expand your enviolo knowledge from anywhere, anytime throughout the year. Gain expertise in installing, maintaining, troubleshooting, and promoting enviolo equipment.

Discover more

Test your knowledge in our Online University. Here you will find videos, technical descriptions, quizzes and more. We will teach you everything to help you become an enviolo expert.

Discover more